LDR 531 LDR/531 Final Exam - Latest 2014
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1) Which of the following is best defined as a consciously
coordinated social unit, composed of two or more people, which functions on a
relatively continuous basis to achieve a common goal or set of goals?
A. Party
B. Unit
C. Community
D. Organization
2) Over the past 2 decades, business schools have added
required courses on organizational design to many of their curricula. Why have
they done this?
A. Managers no longer need technical skills in subjects such
as economics and accounting to succeed.
B. Managers need to understand human behavior if they are to
be effective.
C. These skills enable managers to effectively lead human
resources departments.
D. A manager with good interpersonal skills can help create a
pleasant workplace.
3) Robert Katz identified three essential skills that managers
must have to reach their goals. What are these skills?
A. Technical, decisional, and interpersonal
B. Technical, human, and conceptual
C. Interpersonal, informational, and decisional
D. Human, informational, and communication
4) __________ is a field of study that investigates the effect
that individuals, groups, and structures have on behavior within organizations
for the purpose of applying such knowledge toward improving an organization’s
effectiveness.
A. Corporate tactics
B. Human resources management
C. Organizational behavior
D. Corporate strategy
5) What do the fundamental consistencies underlying the
behavior of all individuals enable researchers to do?
A. Observe human behavior.
B. Research human behavior.
C. Predict human behavior.
D. Detect human behavior.
6) Which of the following is a generic term that covers a
broad range of feelings that people experience?
A. Affect
B. Emotions
C. Moods
D. Emotional labor
7) What term is used for intense feelings that are directed at
someone or something?
A. Affect
B. Cognition
C. Thoughts
D. Emotions
8) If personality characteristics were completely dictated by
__________, they would be fixed at birth and no amount of experience could
alter them.
A. job satisfaction
B. heredity
C. environment
D. situational factors
9) Which of the following are classifications on the
Myers-Briggs Type Indicator?
A. Extroverted, intuitive, judging, independent
B. Extroverted, sensing, judging, thinking
C. Extroverted, judging, independent, feeling
D. Sensing, perceiving, dependent, feeling
10) Maria is dissatisfied with the way that her manager treats
her. She has quit her job and found a new position with another firm. How has
she expressed her dissatisfaction?
A. Exit
B. Voice
C. Neglect
D. Loyalty
11) You quietly continue to do your work when you know things
will not improve. This is what type of response to dissatisfaction?
A. Exit
B. Voice
C. Loyalty
D. Neglect
12) A group
A. generates positive synergy through coordinated effort
B. generates greater outputs with no increase in inputs
C. is two or more individuals interacting and interdependent
D. engages in collective work that requires joint effort
13) __________ results in a level of performance that is
greater than the sum of the individual input.
A. Synergy
B. Enthusiasm
C. Energy
D. Initiative
14) What happens in the second stage of Tuckman’s five stage
model of group development?
A. Close relationships are developed.
B. The group demonstrates cohesiveness.
C. Intragroup conflict often occurs.
D. Groups disband.
15) Zach is devout and very active in his church. He is also a
very dedicated employee. His manager offers him a promotion, but the new role
will require him to work Sundays. Zach would like the promotion, but realizes
that it would force him to miss some church activities. It is likely that Zach
is experiencing which of the following:
A. Role conflict
B. Role expectation
C. Role perception
D. Role identity
16) Which role focuses on bringing about order and consistency
by drawing up formal plans?
A. Leadership
B. Management
C. Task structure
D. Initiating structure
17) Which statement regarding leadership is true?
A. Formal rights enable managers to lead effectively.
B. All managers are leaders.
C. All leaders are hierarchically superior to followers.
D. Nonsanctioned leadership is as important as or more
important than formal influence.
18) What are three situational criteria identified in the
Fiedler model?
A. Charisma, influence, and leader-member relations
B. Leader-member relations, task structure, and position power
C. Task structure, leadership ability, and group conflict
D. Emotional intelligence, group orientation, and employee
status
19) The reconceptualization of the contingency model by Garcia
and Fiedler is called __________ theory.
A. situational
B. cognitive resource
C. evaluative
D. cognitive dissonance
20) Which path-goal leadership style leads to greater
satisfaction when tasks are ambiguous or stressful?
21) According the Path-Goal Theory, what leader is friendly
and shows concern for the needs of followers?
22) Phrases such as “more cultural diversity,” “many new
entrants with inadequate skills,” and “increase in aging workers” are all
examples of what force for change?
23) What is a goal of planned change?
24) Using covert influence to overcome resistance to change is
called what?
25) If individuals resisting change are included in making
change decisions in an attempt to gain their support, what is this approach is
ca
26) Which of the following is a characteristic of
organizational control?
27) What term describes the key characteristic of
organizational control that addresses the degree to which employees are
expected to exhibit precision?
28) Power is
29) Leaders achieve goals, and power is
30) The most important aspect of power is probably that it
_____.
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