LDR 531 Week 4
Learning Team Conflict Resolution - NEW
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As you continue to develop in your career, you will find
that your responsibilities as a leader will increase. You will be tasked with
many different jobs, such as managing conflict, handling communication
challenges among your team members, or addressing organizational communication
needs. As you know, no employee likes to speak up only to have his or her ideas
not taken seriously, or to confront others about their working styles, or to
face uncomfortable gossip among coworkers.
View the LDR/531 Storybooks.
Develop a summary of no more than 1,050 words that includes
multiple ways to handle the three situations shown in the Storybooks.
Discuss communication styles and barriers and the conflict
and negotiation process involved in handling the three situations. For each
storybook, describe the strategy or strategies you would apply in these
situations.
Consider the following as you complete the assignment:
Storybook #1:
• How would you react when a team member
is being vague and trying to spin bad news to sound more positive, thereby
making it harder for the team to actually approach and resolve the issue?
• How could you encourage someone to
continue to voice his or her opinion or to share an idea when you know she is
hesitant to do so?
Storybook #2:
• As a manager, how would you relay an
important negative message with as little impact on your team as possible? Why
would you choose this method?
• What is the best way to handle gossip
before it spreads?
• How might you handle your team's
feelings after a negative situation has occurred that does not directly affect
your team but affects others around them?
Storybook #3:
• What strategies would you use to help
your team alleviate stress caused by deadlines before any conflict arises?
General question for all three storybooks:
• Think about a personal situation from
your work experience that is similar to each storybook scenario. How would you
approach the situation differently based on the principles you learned in the
storybooks? How might the results change?
Format your paper consistent with APA guidelines.
Click the Assignment Files tab to submit your assignment.
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