Wednesday 15 July 2015

LDR 531 Week 5 Quiz - NEW

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1 Which of the following is typically a characteristic of the mechanistic model of organization?
 Low formalization
 Decentralized management
 Wide span of controls
 Rigid departmentalization

2 Which of the following actions can extinguish risk taking and innovation?
 Using organic organizational structures
 Rewarding for the absence of failures rather than for the presence of success
 Long tenure in management
 Encouraging experimentation

3 Culture is most likely to be a liability when
the organization’s management is highly efficient
 the organization scores low on the degree of formalization
 the organization’s environment is dynamic
 the organization is highly centralized

4 Strategy of differentiation consists of which of the following?
Price, support, design
 Cost leadership, differentiation, cost focus
 Upstream business strategy, midstream business strategy, downstream business strategy
 Sourcing strategies, processing strategies, delivering strategies

 

5 Decision making within which one of the following organizational structures follows a strict chain of command?
Boundaryless
 Bureaucracy
 Virtual
 Matrix

6 Which of the following factors is least likely to have an impact on organizational structure?
Location
 Technology
 Size
 Strategy

7 The deemphasizing of hierarchical authority and control in organizational development is referred to as
trust and support
 vertical blending
 horizontal integration
 power equalization

8 Which of the following statements is true regarding the functions of culture in an organization?
It hinders the generation of commitment to something larger than individual self-interest among employees.
 It reduces the stability of the organizational system.
 It does not affect employees’ attitudes and behavior.
 It conveys a sense of identity for organization members.

 

9 Which of the following is the first step in Kotter’s eight-step plan for implementing change?
Create a new vision to direct the change and strategies for achieving the vision.
 Establish a sense of urgency by creating a compelling reason for why change is needed.
 Form a coalition with enough power to lead change.
 Plan for, create, and reward short-term “wins” that move the organization toward the new vision.

10 Which of the following is least likely to lend to a simple organizational structure?
Centralized authority
 Formalized rules and regulations
 Little departmentalization
 Wide span of control

11 Confusion in who reports to whom is a weakness of which one of the following organizational structures?
Boundaryless
 Virtual
 Matrix
 Bureaucracy

12 Which of the following is least likely to realize a competitive advantage for an organization?
Superior strategy
 Superior resources
 Superior skills
 Superior position

 

13 Which of the following is the last step in Kotter’s eight-step plan for implementing change?
Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
 Establish a sense of urgency by creating a compelling reason for why change is needed.
 Communicate the vision throughout the organization.
 Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.

14 Idea champions display characteristics associated with _________ leadership.
laissez-faire
transformational
 narcissistic
 autocratic

15 Entering into various types of business ventures outside of the realm of an organization’s usual type of business is an example of a ________ strategy.
chain integration
 customizing
 diversification
 undifferentiating

16 A(n) ________ organization is an organization that takes on a life of its own, apart from its founders and members, and is valued for itself and not for the goods or services it produces.
matrix
 virtual
 institutionalized
 centralized

 
17 It is easiest for management to deal with resistance when it is
 implicit
 deferred
 passive
 overt

18 Which of the following statements is true regarding innovation?
Innovation is nurtured when there is an abundance of resources.
Innovative organizations reward both successes and failures.
Organic structures negatively influence innovation.
Interunit communication is low in innovative organizations.

19 Which of the following resistances to change is implicit?
Strike
 Resignation
 Increased error
 Complaint

20 A(n) __________ strategy emphasizes the introduction of major new products and services.
mechanistic
 cost-minimization
 innovation
 organic
21 The focus of a single segmentation within a scope strategy is known as a _______ strategy.
 niche
 customizing
segmentation
unsegmentation

22 Sometimes, businesses find it necessary to reconceive their core business. Which of the following would be the least effective strategy for doing so?
Core relocation
Business customization
Business recombination
Business redefinition

23 ________ are persons who act as catalysts and assume the responsibility for managing refinement activities.
Change agents
 Free riders
 Whistle-blowers
 Laggards

24 ________ is a collection of change methods that seek to improve organizational effectiveness and employee well-being. 
 Organizational restructuring
 Operant conditioning
 Organizational polarization
 Organizational development

25 Which of the following is an example of an individual source of resistance to change?
Structural inertia
 Fear of the unknown
 Product orientation
 Employee orientation



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